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Business Communication Essentials (Dynamic Communication in the Workplace) - ON DEMAND - NO CE
Length: 1 Hour


We know that effective communication is essential to growing a career and a business. But we often don't take time to think through, concsiously, about how we communicate and how small changes could change the trajectory of our messages. This workshop is designed to give you a survey of multiple communication strategies and mistakes to avoid. We start by discussing how people make decisions--which is important to understand in the context of business communication and communication in the workplace. We then transition into common communication mistakes and actionable tools and tactics that you can use to overcome and avoid these mishaps.

Basic Course Information

Learning Objectives
  • Learn how we make decisions and how this process needs to influence the way you communicate
  • Gain insights on how to communicate during times of uncertainty
  • Understand opportunities for using your most valuable communication real estate effectively

Major Subjects
  • Communication
  • Leadership
  • Management
  • Persuasion

Jill Schiefelbein

Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


 


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