Coaching Leaders to Handle Sensitive Employee Relations Situations - ON DEMAND - NO CE
This program is not available for credit.
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- Not yet rated
- Categories:
- Soft Skills | Professional Development - Operations and Human Resources
- Faculty:
- Mike Mirarchi
- Course Levels:
- All Levels
- Duration:
- 1 Hour
- License:
- Access for 90 day(s) after purchase.
Description
This session provides HR Professionals with scripts for and tactics for coaching leaders in handling an array of employee relations situations with sensitivity, good judgment, and high confidence. Topics include employee complaints, personality & attitude problems, performance counseling, personal hygiene problems, disability-related performance issues, misconduct due to mental conditions.
You will learn how to use a unique process, “Reset the Clock,” that prevents attorneys from taking something leaders did wrong or did not do in the past and using it to support legal challenges in the future. Liability is replaced with credibility.
Lawsuits are then avoided rather than won. Financial assets are protected, morale stays high, and bad publicity is averted. HR Professionals avoid hearing from senior leaders: “You should have anticipated this” after an avoidable legal claim.
Basic Course Information
Learning Objectives- How to coach leaders to handle employee relations issues with good judgement.
- How to “Reset the Clock,” prevent an attorney from taking something leaders did wrong in the past and using it to challenge the decisions they make in the future.
- How to address personality and attitude problems.
Major Subjects
- Employee complaints
- Personality & attitude problems
- Performance counseling
- Personal hygiene problems
- Disability-related performance issues
- Misconduct due to mental conditions
Course Materials
| CONVERSATION SUMMARY (51.1 KB) | Available after Purchase | ||
| VIOLENCE REPORT (6.9 KB) | Available after Purchase | ||
| Handout 1 (1.8 MB) | Available after Purchase | ||
| Handout 2 (707.5 KB) | Available after Purchase | ||
Faculty
Mike Mirarchi Related Seminars and Products
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 28,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.