1 - The Basics of Contractual Risk Transfer, Additional Insureds and Certificates of Insurance

---

2 - The Basics of Contractual Risk Transfer, Additional Insureds and Certificates of Insurance

---

3 - E&O Risk Management: Agency E&O Exposures and Defenses

---

4 - The Law of Insurance Contracts and the ‘Rules’ of Policy Interpretation

---

5 - Insurance Ethics, Easy to Discuss, Harder to Achieve

---

6 - Risk, Risk Management and Insurance: Why Agents Are NOT Risk Managers

---

7 - Torts, Negligence and Legal Liability

---

8 - The Basics of Property Values and Coinsurance Conditions

---

9 - The Basics of Commercial Property Underwriting and Rating: COPE

---

10 - Flood Program Overview – NFIP Then and Now - 3 hrs

---